Gown and Garter Bridal/Wedding FAQ
Plan your visit to Gown and Garter for a great bridal shopping experience!
When planning your visit, here are some things to consider and questions we are frequently asked.
WHY SHOP AT GOWN AND GARTER?
This is where we will brag a little, we’re an amazing place to shop for your Bridal Gown and Lingerie because we are completely different from any other bridal & lingerie salon in Northeast Florida.
Gown & Garter offers a variety of wedding gowns and special occasion dresses from different design houses. The store is designed to create a relaxing bridal experience. Your bridal stylist will ensure you have proper fitting of foundation(s) to provide a more flattering fit for your gown. Our role is to provide you the best possible shopping experience.
HOW DO I MAKE A BRIDAL OR WEDDING GOWN APPOINTMENT?
WHAT ARE GOWN AND GARTER'S STORE HOURS?
Sunday: 1:00 p.m-5:00 p.m.
Tuesday: Closed-open for fitting appointments
Wednesday: 11:30 a.m-8:00 p.m
Thursday: 11:30 a.m-8:00 p.m.
Friday: 11:30 a.m-8:00 p.m.
Saturday: 10:00 a.m.-8:00 p.m
DO YOU HAVE PLUS SIZE GOWNS TO TRY ON?
We specialize in all bridal dress and wedding gown sizes.
WHERE IS GOWN AND GARTER LOCATED?
We are located on the Westside of Jacksonville in Northeast, Florida, We are very easy to access and find with plenty of parking.
IF I LIKE A GOWN AND CANNOT PAY IN FULL, DO YOU OFFER LAYAWAY?
Yes! We have an interest free payment plan. We also offer “I do” financing as payment. Call for more information or if you have any questions.
HOW LONG DOES IT TAKE TO GET MY GOWN ONCE I ORDER IT?
After receiving your deposit, we immediately place the order. Special orders take on average 16-20 weeks to arrive. All of our gowns are made to order, and generally take between 4-6 months for completion. We recommend ordering your gown at least 8-12 months before your wedding to allow time for shipment and alterations. You must also allow at least 6 to 8 weeks for your alterations and final fitting. Despite this labor intensive process, we do offer rush orders with some of our designers, so please ask.
WHAT IS THE DOWN PAYMENT REQUIRED ON A SPECIAL ORDER?
We require a non-refundable down payment of 60% on most gown orders. Once you have made your initial down payment, you can continue to make payments up until 60 days before your wedding date or you can pay in full when the gown arrives. Special custom order payments are different according to each designer’s agreements.
WHAT DO I NEED FOR MY BRIDAL SHOPPING OR FITTING APPOINTMENTS?
We’ve put together a list of things that we find very helpful when preparing for a bridal appointment, especially if it’s your first visit.
- Clean face (please no make-up)
- Bring hair clip to pull hair back
- Shoes with a similar heel height to the ones you will be wearing
- Proper undergarments (strapless bra, underwear, etc.) or you can purchase from Gown and Garter.
- Control top panty hose are a great as well.
- Minimal jewelry
HOW LONG ARE APPOINTMENTS? ARE FAMILY AND FRIENDS ALLOWED?
Bridal gown appointments are 1.5 hours. Yes family and friends are allowed, but we limit family and friends to 3. Please make sure they are able to provide you with positive support.